I would recommend this product to any company that is considering moving their helpdesk environment to an Agile Service Delivery entity. The board is highly configurable and the developers are very easy to work with and willing to go the extra mile to get you set up the way you want your board to work. Jeff Groby, SumnerOne
We built a tool that displays project data from PSAs on a Kanban board- allowing managers and engineers to visualize tasks, reduce work in progress (WIP), and improve communication in the team. Download here