Tackle tickets one at a time - no multitasking

Have you felt the stress of jumping between multiple open tasks and not feeling like you're getting traction? Multitasking destroys focus, flow, quality, performance and so much more. This frequently happens in the IT /...

8 Apr

7 Reasons to Use Kanban for Project Management

Kanban for project management goes as far back as the early 1960s, with Industrial Engineer and Businessman Taiichi Ohno creating a simple inventory planning system for Toyota automotive. What pushed him to develop such...

17 Feb

Improving the flow of work by visualizing roadblocks and neglected tickets

It’s been way too long since I sent out some Lean/Kanban education! In January I did a post on Visualizing Neglected Work, based on Dominica DeGrandis’s book, which was well received. I have heard from multiple people...

5 Jul

How to Visualize any ConnectWise Process

I was speaking last week with an MSP consultant in the UK, and he asked for a demo of creating a Kanban for their desired work process (weekly work sprints). One of their big goals is to avoid strict scheduling/dispatch...

19 Feb

How to run Effective Daily Huddles

Effective Daily Huddles One of our own company goals for this quarter is implementing effective daily huddles as part of our Lean/Agile initiatives. Since daily huddles are valuable to any company (whether you use...

8 May