For Owners | TopLeft - Kanban boards for Connectwise and Autotask MSPs

How can I stay on track of everything
that's going on?

Not knowing how to manage multiple requests and priorities can lead to your team exerting maximum effort but resulting in minimum impact.

Management teams today face the challenge of handling a massive amount of data ranging from client requests, tickets, monitoring alerts, email, messages, and voicemails coming from an array of ongoing projects. Traditional PSAs can make it even more difficult because the lack of integration also means having to utilize a variety of tools, just to manually connect all the information you have- that takes time and effort. As a result teams find themselves caught up on low-value tasks that barely move the needle in terms of peformance and profitability.

A better way to work with TopLeft Kanbans through
streamlined MSP operations and optimized workflows

Increase team
efficiently

Encourage collaboration and accountability

Focus on
high-impact
priorities

Reduce backlogs
and bottlenecks

See how a Kanban's visual framework can help in
improving operational efficiency and
maximizing productivity

Increase team efficiently

Optimize resource utilization through visual workflows that can help enhance task management and prioritization.

Visualize and track tasks
Utilize swimlanes to categorize tickets
Set WIP limits to prevent overload

encourage collaboration and accountability

Enhance transparency and teamwork by providing a shared visual representation of work that will enable them to communicate efficiently.

Assign tasks and track progress in real-time
Collaborate on tasks through quick comment updates
Monitor team performance and identify areas for improvement

Focus on high-impact priorities

Prioritize strategic initiatives that will bring the most value and growth to your team and your overall operations.

Implement labels and tags to identify high-value tasks
Use priority columns to visually highlight critical initiatives
Easily review and reprioritize tasks when needed

Reduce backlogs and bottlenecks

Achieve better customer experience and increased completion rates by identifying and eliminating common blockers.

Visualize task queues and identify causes of delays
Set policies for task movement to project completion
Utilize cycle time and lead time metrics for continuous improvement

You don’t have to take our word for it - hear what our clients have to say about working with TopLeft

Matthew Kaufman

CEO at KaufmanIT

(2nd week of CTC program):

It's weird that this is the exact same data in a new visual form, but suddenly everybody knows which tickets should have been closed when they didn't just with ConnectWise. (Closed almost 300 old or finished tickets out of 450 in a week)

Ravi Brounstein

CEO at Alpha IT

(2 weeks into trial)

This product has changed my life. I'm already sold, just for the benefit that it gives to me. We can see progress from Request-For-Quote all the way through to Close, including task work. We've never had that start-to-finish view before.

Hear their experience in their own words

Use Cases

Optimize performance and profitability by focusing on your customers than tools

How can I stay on track of everything that's going on?