Enhance team productivity without overloading them

This is TopLeft Kanban for Dispatchers
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Who is working on what?

The lack of visibility for dispatchers typically leads to delays and disruptions in scheduling and service
delivery.

The job of a dispatcher is rooted in the idea of multi-tasking- you're juggling the complexities of
scheduling, real-time updates, delegation, and resource allocation. A blind spot or even a fragmented view can easily break what should have been a seamless workflow. Add that to the fact that technicians and engineers rely on your abilty to manage priorities and you have yourself a very overwhelming and unproductive day ahead of you.

A better way to work with TopLeft Kanbans through effortless scheduling and ticket management

Optimize your
calendar schedules

Get real-time
updates

Prevent backlogs
and delays

Avoid being a
micromanager

Say goodbye to complex and manual scheduling and the challenges that come with trying to manage multiple things in multiple platforms

Optimize your calendar schedules

Elevate your dispatching process through Kanban boards that can visualize appointments, allocate resources, and prioritize assignments.
  • Show schedule info on cards
  • Arrange tickets by their status
  • Identify overlapping appointments

Get real-time updates

Make informed and proactive decisions
based on real-time information that's
easily available and visible on your
Kanban boards.
  • Update cards with live information
  • Instantly see progress and status changes
  • Exchange critical insignts instantaneously

Prevent backlogs and delays

Optimize workflow efficiency by identifying bottlenecks in the process and enabling timely adjustments to ensure consistent seamless operations.
  • Highlight neglected work based on threshold
  • Show warnings before tickets become overdue
  • Promptly address escalations as they come

Avoid being a micromanager

Create an environment that encourages collaboration, accountability, and complete autonomy while maintaining a collaborative framework.
  • Empower technicians to self-manage their tasks
  • Visualize how work is distributed
  • Enable open and transparent communication

Testimonials

You don’t have to take our word for it - hear what our clients have to say about working with TopLeft

Matthew Kaufman

CEO at KaufmanIT

Matthew Kaufman - Kaufman IT

(2nd week of CTC program):

It's weird that this is the exact same data in a new visual form, but suddenly everybody knows which tickets should have been closed when they didn't just with ConnectWise. (Closed almost 300 old or finished tickets out of 450 in a week)

Ravi Brounstein

CEO at Alpha IT

Ravi Brounstein-1

(2 weeks into trial)

This product has changed my life. I'm already sold, just for the benefit that it gives to me. We can see progress from Request-For-Quote all the way through to Close, including task work. We've never had that start-to-finish view before.

See more

TopLeft is Tried, Tested and Trusted
by over 150 MSPs globally

Hear their experience in their own words
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See more what our clients have to say >>