VISUAL TICKET
Tailor your Kanban boards to reflect specific workflow stages that align with your business processes. Whether it’s tickets awaiting review, in progress, on hold, or completed, each column on the board can be customized to represent different statuses within ConnectWise Manage.
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DATA SYNCHRONIZATION
Update all connected systems without delay. When a ticket is moved, updated, or closed in TopLeft, the same changes are automatically and instantly mirrored in ConnectWise Manage and vice versa. This synchronization covers all aspects of a ticket or project—from status updates and priority changes to time entries and note additions.
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PROJECT VISUALIZATION
TopLeft’s Kanban boards integrate seamlessly with ConnectWise Manage, allowing managers and teams to visualize every aspect of project workflows. This integration maps out the entire project lifecycle on visually appealing Kanban boards and aligns with the detailed project management tools within ConnectWise Manage.
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DATA INTEGRATION
TopLeft uses API connections to tap directly into ConnectWise Manage’s database. Any data already present in ConnectWise Manage—project details, ticket information, or client data— gets automatically imported into TopLeft’s system. There’s no need for manual entry or data duplication, which minimizes errors and saves significant time.
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USER INTERACTION
Team members can easily manage tasks by dragging and dropping cards from one column to another or across swimlanes to assign resources, effectively tracking the movement of tasks through different stages. This interactive method makes the management process more engaging and ensures a clear visualization of project progress and resource allocation.
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VISUALIZATION
TopLeft enhances project visualization in ConnectWise Manage through customizable Kanban boards that display a configurable amount of data on each card alongside columns, swimlanes, and settings for neglected work. Gantt charts are also available, providing views of project timelines, including start and end dates, phases, and task dependencies.
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Give your operational tech stack a much-needed upgrade it deserves and seamlessly blend the dynamic visual capabilities of Kanban boards with the robust functionality of ConnectWise Manage.