Take back control of your projects and service tickets with Kanban
Visualize your MSP's existing Datto Autotask workflow
in an intuitive way, much like sticky notes on a whiteboard.
Features
MONITOR TEAM
PROGRESS
TopLeft transforms AutoTask into a more visually interactive platform with Kanban boards, enhancing visibility across all projects and team activities. With these boards, you can see the status of tasks, progress of projects, and the distribution of workloads in a clear, graphical format.
Learn MoreACCELERATED HELP DESK DISPATCH
Accelerated help desk dispatch in TopLeft enhances the efficiency of ticket management systems within AutoTask. Streamlining the dispatch process allows quicker response times and improved customer service management, making it an essential tool for MSP help desks.
Learn MoreSWIMLANE
WORKFLOWS
Swimlane workflows in TopLeft bring an added layer of organization to AutoTask’s capabilities. They allow for better task management by categorizing them based on different criteria, such as project, priority, or team member.
Learn MoreManage multiple projects in a single simplified board with TopLeft's AutoTask integration
Breakdown work, assign efficiently, and deliver results with TopLeft's AutoTask integration.
REAL-TIME VISUAL
UPDATE
Changes in task status, project progression, or team assignments in AutoTask are instantaneously reflected on the Kanban board. This ensures that all team members have up-to-date information, facilitating more informed decision-making and quicker adjustments to project plans.
Learn MoreCUSTOMIZABLE
VIEWS
Managers can tailor the boards to show data that is most pertinent to their needs, whether it’s tracking the progress of specific projects, monitoring team workload, or observing the flow of tasks through various stages of completion.
Learn MoreDIRECT TICKET AND
TASK MANAGEMENT
Use the Kanban board to manage tickets and tasks directly, with the ability to prioritize, assign, and reassign tickets/tasks through a simple drag-and-drop interface. This reduces the complexity and time taken to manage tickets/tasks traditionally.
Learn MoreSee why TopLeft is the top choice for MSPs
Join over 200 MSPs using TopLeft to gain visibility, remove bottlenecks, and reduce costs.
We were able to move our average project delivery from negative efficiency to positive 33% efficiency. So we finish projects now with an average of 1/3 time left over!
TopLeft is an extremely affordable investment, considering the costs of switching PSAs and the efficiency improvements.
We see value in using TopLeft.
We have seen firsthand how it has helped us visualize our workflows, identify bottlenecks and continuously improve our processes.
We've even brought in new team members who were able to rapidly get up to speed with TopLeft.
Straight-forward implementation of Kanban for Project Management that is fully integrated with ConnectWise PSA!.
We manage a lot of Projects (40 - 60 at a time) and TopLeft has proven to improve focus and save time capturing critical information needed to keep projects on schedule!
The big AHA moment was when I could click on the magnifying glass on a project drill into the tickets for the project. OH MY GOSH.
As a project manager I see my own projects- but to talk w/ clients you need to know about the individual tickets. It gives project managers a better way to manage project milestones.
TopLeft turned project management from staring at huge lists, impossible to prioritize, into easily digestible, very visually compelling information.
We are no longer looking at a mountain of data wondering how to break it up. It’s already broken up for us by TopLeft, which makes it much easier to see the flow of tickets.
Before, we also weren’t able to see projects side-by-side—something we can now do thanks to TopLeft.
Give AutoTask the ability to do more with TopLeft’s Kanban boards
Optimize and maximize your use of AutoTask as a PSA tool. With our Kanban Boards, your strategy for monitoring and managing your queues becomes more cohesive, streamlined, and effortless.