PODCASTS

Host: Wim Kerkhoff Guest: Dave Sobel SUMMARY Agile methodologies and AI-driven automation are transforming how MSPs manage projects and service delivery. In this episode, Wim welcomes Dave Sobel, host of the MSP Radio...

Host: Wim Kerkhoff Guest: Joshua Smith SUMMARY Try our capacity planner: https://survey.hsforms.com/1JKnj6uV-R... Agile practices and automation are revolutionizing ticket and project management for IT MSPs. In this...

Host: Wim Kerkhoff Guest: Steve Psaradellis SUMMARY Try our capacity planner: https://survey.hsforms.com/1JKnj6uV-R... Time stamp: 0:00 Intro 0:17 Why Listen? 0:21 Introducing Steve 0:33 Collaboration Highlights 0:59...

Host: Wim Kerkhoff Guest: Chris Pickett SUMMARY Chris Pickett, partner and president at Crafty Penguins, discusses how they reduced timesheet stress by implementing focus blocks, separating client channels, and...

Host: Wim Kerkhoff Guest: Nathan Hutchison SUMMARY In this video, Nathan and the host discuss the different approaches to managing projects in the MSP space. They emphasize the importance of understanding the nature of...

Host: Wim Kerkhoff Guest: Chris Pickett SUMMARY Capacity Planning Challenges in MSPs 05:22 Managing time becomes challenging as the MSP team grows, balancing client-facing sales and actual service delivery. Growth can...

Host: Wim Kerkhoff Guest: Matthew Bookspan SUMMARY Matthew Bookspan shares how he pivoted to using the Agile method from using the traditional Waterfall approach. 00:00 - Introduction to Agile Approach 00:21 -...

Host: Wim Kerkhoff Guest: Matthew Bookspan SUMMARY Matthew Bookspan shares how he pivoted to using the Agile method from using the traditional Waterfall approach. 00:00 - Introduction to Agile Approach 00:21 - Belief in...

Host: Wim Kerkhoff Guest: Francesco De Gaetano SUMMARY Catch-up with Wim and one of his long-time coach and a Psychologist Francesco de Gaetano as they talk about the interesting aspect of human potential and achieving...

Host: Wim Kerkhoff Guest: Francesco De Gaetano SUMMARY Catch-up with Wim and one of his long-time coach and a Psychologist Francesco de Gaetano as they talk about the interesting aspect of human potential and achieving...