PODCASTS

Host: Wim Kerkhoff Guest: Nate O'Hara SUMMARY Creating a coaching culture and non-directive coaching. Nate O'Hara found his role as a trainer for a retail company limiting, but a conversation with a coach he met through...

Host: Wim Kerkhoff Guest: James Davis SUMMARY Project management in the MSP space, including lift and shift vs transformation projects. James Davis notes that many MSPs are struggling with managing projects due to a...

Host: Wim Kerkhoff Guest: Steve Pasiciel SUMMARY Workplace community and employee retention. Steve Pasiciel notes that remote work has led to a loss of community and connection among employees, with many finding...

Host: Wim Kerkhoff Guest: Steve Pasiciel SUMMARY Storytelling in business growth with MSP owners. Capturing the "why" and stories of people involved in the process is key to understanding and growing an MSP business....

Host: Wim Kerkhoff Guest: Todd Kane SUMMARY Personal growth, business obstacles, and breathwork practices. Todd Kane discusses the impact of breathwork on his life, citing it as a game changer in the last year. Todd...

Host: Wim Kerkhoff Guest: James Davis SUMMARY Today’s episode, Wim and Steve talks the importance of core values and how to operationalize them in your organization. 00:45 Core values are not just words on a wall, but...

Host: Wim Kerkhoff Guest: James Davis SUMMARY Finishing well on projects to avoid zombie projects and ensure client satisfaction. Wim Kerkhoff and James Davis discuss the importance of finishing projects well to avoid...

Host: Wim Kerkhoff Guest: James Davis SUMMARY We often take our most expereinced tech and make him the project manager and it very rarely works well. This is good enough to start out with if its a 5 person MSP. But when...

Host: Wim Kerkhoff Guest: James Davis SUMMARY Improving project management communication in IT services. Communication with clients and teams is crucial for project success, as it can lead to losing clients and projects...

Host: Wim Kerkhoff Guest: James Davis SUMMARY Done When? That's a huge problem in projects. We don't actually know when something is complete and so, it leaves the status so open-ended and vague. Instead of going back...