Host: Wim Kerkhoff
Guest: Steve Pasiciel
SUMMARY
00:00 The hosts introduce the podcast and their passion for business growth.
02:18 They discuss the difference between accountability and ownership, with ownership being more proactive and results-oriented.
06:45 The importance of clarity in the accountability chart and metrics is emphasized.
10:02 Accountability should not be punitive, but rather a proactive approach to achieving results.
12:30 Clear roles and responsibilities are necessary to avoid confusion and ensure productivity.
16:15 Emotional baggage and language barriers can affect the understanding of accountability, responsibility, and ownership.
19:40 The challenge of transitioning from a frontline position to a management role is discussed.
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