The TopLeft Blog
Where we share actionable strategies, practical tips, and expert insights to help MSPs simplify project management, service delivery, visualize workflows, and improve team efficiency using Agile, Kanban, and TopLeft’s powerful visualized tools!
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7 Reasons to Use Kanban for Project Management
Project and Service DeliveryKanbanManagement MethodsKanban Project ManagementKanban for project management goes as far back as the early 1960s, with Industrial Engineer and Businessman Taiichi Ohno creating a simple inventory planning system for Toyota automotive. What pushed him to develop such...
Webinar January 30- 2 types of boards, recent updates, Q&A time
Project and Service DeliveryKanbanManagement MethodsUpdatesWe’re introducing a recurring webinar for everyone who wants to know more about Kanban- both Kanban methods as they apply to MSPs, and Kanban the board application from TopLeft.
Knock Out Waste in Your MSP- the 7 Kanban Wastes
Project and Service DeliveryKanbanGet ready to knock out waste in your MSP! For a long time manufacturers using Kanban have used the 7 Kanban Wastes to identify and eliminate waste in their processes. Did you know MSPs can use the same framework to...
Project Management with Kanban- for MSPs
Project and Service DeliveryManagement MethodsEver been frustrated with project management in ConnectWise or Autotask? Yeah- we were too.
How Much Neglect is OK? Tips for MSP Service Managers
Project and Service DeliveryKanbanManagement MethodsNeglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...
Neglected Tickets Impact Your MSP Customers and Team in These 5 Ways
Project and Service DeliveryKanbanManagement MethodsAll MSPs suffer from neglected work from time to time. At some MSPs it’s temporary and quickly brought under control. At some MSPs it’s endemic- there’s always numerous tickets that haven’t had any work done recently,...
3 Problems That Cause Neglected Tickets in MSPs
Project and Service DeliveryKanbanManagement MethodsOne challenge faced by every MSP is ensuring that service and project tickets are started, worked, and completed in a reasonable amount of time. Some MSPs have mastered this; others not so much. It’s common for MSPs to...
Webinar: Kanban for MSPs: How Service Providers Can Reduce their Workload
Project and Service DeliveryKanbanAs an MSP, have you struggled to fully understand work in progress and how to advance it to completion?
CW Kanban Update Webinar- August 6, 2019- Registration & Recording
ConnectWiseProject and Service DeliveryTutorialKanbanUpdatesMissed the webinar? No problem- we recorded it for you.
How your MSP techs can always work on the #1 priority, without wasting time scheduling
ConnectWiseProject and Service DeliveryKanbanUpdatesEvery day in an MSP, decisions are made about what tickets the technicians should work on. Usually, this results in a dilemma: Do technicians select tickets all by themselves? This is fast and easy but has some big...
New subscription plan available- Agile Manager
ConnectWiseProject and Service DeliveryKanbanUpdatesCW Kanban is making MSPs more efficient all over the world. Here’s what someone told us on our website chat not long ago: “You have solved all my Connectwise problems for the last 7 years!“
