Send Your Friends and Get Paid – Introducing the Referral Program
ConnectWiseKanbanUpdatesThe IT MSP industry is very close-knit. MSP owners and managers frequently meet counterparts from other companies in training, user groups, and association and community meetings. Sharing ideas, techniques, and tools...
What’s going on at CWKanban?
ConnectWiseProject and Service DeliveryKanbanA lot has been happening at CW Kanban over the past few months. We’ve made steady improvements to the application and have improved other parts of the business too. Here are some of the things we’ve been working on and...
Custom Cards, New Filters, and Licensing
KanbanUpdatesIt’s time to add some colour to CW Kanban! Over the last year we have been syncing more and more data about your ConnectWise tickets. This has helped identify ticket neglect, blocks, or resource mis-management. Now that...
Now accepting Autotask Kanban BETA Signup Applications
AutotaskKanbanUpdatesAs announced on the recent webinar, we are moving forward in our process to make CW Kanban available for Autotask PSA! See the proposed feature list, and submit your interest here: https://www.topleft.team/autotask/ Do...
SLA Support, Changing Ticket Priorities, and Drag & Drop resource assignments
KanbanKanban has been updated for most of our clients with 3 highly requested features,
Like Trello, but fully integrated to ConnectWise Manage
KanbanTrello & ConnectWise Manage Are you a ConnectWise Manage user, and you also use Trello to manage the ConnectWise-generated workflow? On its own, Trello is a terrific way to organize your work, see what’s being worked...
How to Visualize any ConnectWise Process
KanbanI was speaking last week with an MSP consultant in the UK, and he asked for a demo of creating a Kanban for their desired work process (weekly work sprints). One of their big goals is to avoid strict scheduling/dispatch...
Why It’s Important to Visualize Your Work
KanbanIn an earlier blog post, Wim offered some important information on how to visualize our work. Check out the full post here, but here are some of the related highlights of that post: Start as simple as you can but no...
Guest Podcast with Todd Kane from Evolved Management Consulting
KanbanRecently, Wim Kerkhoff, our CEO, was a guest on Todd Kane’s podcast Evolved Management Consulting. Wim shared his thoughts on the Kanban methodology as well has his experience developing the CWKanban product for...
Kanban Implementation Roadmap for Beginners
KanbanKanban Implementation Here is a draft of a work-in-progress guideline on implementing Kanban in a Connectwise environment. This is based on our experiences and research so far, and will continue to evolve as we mature...