The TopLeft Blog

Building a great team requires more than just hiring great people. Hiring great people is just the start. Talent has to be developed and nurtured over time, and it’s more than just a pat on the back and the occasional...

TopLeft has partnered with Nave to turn your TopLeft board data into immersive graphs. Using TopLeft to implement key Kanban techniques helps you to make the workflow more visible and your team more productive. However,...

We’re introducing a recurring webinar for everyone who wants to know more about Kanban- both Kanban methods as they apply to MSPs, and Kanban the board application from TopLeft.

Allowing your team to cherry-pick tickets or tasks on their list hurts your clients, and you may not even realize this is going on. We know this kind of issue by experience, and that’s one of the reasons why we’ve...

Nobody said engineering at an MSP was easy. As if the day-to-day responsibility of handling helpdesk tickets and projects was not enough, technicians and engineers who use ConnectWise or Autotask also have to struggle...

Are you an engineer or a technician working for an MSP? And are you feeling micromanaged? Technician micromanagement at MSPs doesn’t get enough coverage, even though it cripples teamwork and performance.

If you feel that you are answering the same basic questions over and over, your team members aren’t engaging with projects. If there is confusion about deadlines, deliverables, and workflow, you, as a project manager,...

As a project manager, you know how important project visibility is. You are always working with many projects simultaneously and are full of information that probably no one else has.

We want you to be able to work faster and more confidently in your MSP, so we’re adding a couple of exciting capabilities to TopLeft.

Many people use Trello to manage their work. It excels in areas as varied as managing tasks in small-to-medium size projects to personal to-do lists.

In the modern world, multitasking is common and everyone thinks they're good at it. You're able to frequently switch between a variety of tasks without getting distracted or slowing down, right?

The simplest possible Kanban board has columns for Todo, Doing, and Done. This basic layout is used as an example wherever Kanban techniques are taught. It’s an example of a general board, one that tracks any type of...

Get ready to knock out waste in your MSP! For a long time manufacturers using Kanban have used the 7 Kanban Wastes to identify and eliminate waste in their processes. Did you know MSPs can use the same framework to...

Ever been frustrated with project management in ConnectWise or Autotask? Yeah- we were too.

The hidden price of "simple" project management that's killing MSP's profitability The Project Management Prison That's Trapping MSPs If you're running an MSP with serious project ambitions, you've probably discovered...