The TopLeft Blog
Where we share actionable strategies, practical tips, and expert insights to help MSPs simplify project management, service delivery, visualize workflows, and improve team efficiency using Agile, Kanban, and TopLeft’s powerful visualized tools!
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How to Visualize any ConnectWise Process
KanbanI was speaking last week with an MSP consultant in the UK, and he asked for a demo of creating a Kanban for their desired work process (weekly work sprints). One of their big goals is to avoid strict scheduling/dispatch...
Exposing Time Theft to Optimize Work & Flow
Project and Service DeliveryI ask this question daily: How can we optimize workflow?
Understanding the difference between PUSH and PULL
Management MethodsPush vs Pull Our friend Manuel Palachuck just published a blog post on Push vs Pull that I thought explains it quite clearly. It is a big cultural and organizational change from traditional management methods (dispatch,...
Kanban Implementation Roadmap for Beginners
KanbanKanban Implementation Here is a draft of a work-in-progress guideline on implementing Kanban in a Connectwise environment. This is based on our experiences and research so far, and will continue to evolve as we mature...
How to run Effective Daily Huddles
HuddlesEffective Daily Huddles One of our own company goals for this quarter is implementing effective daily huddles as part of our Lean/Agile initiatives. Since daily huddles are valuable to any company (whether you use...
Top 5 reasons why people take on more work then they have capacity to do
Project and Service DeliveryRotting Fruit On the weekend I stumbled upon this YouTube video of how an IT Operations team used Kanban to improve their world for Project and Service delivery. Great ideas and different ways of looking at old...
