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We’ve Launched Two New Training Programs
UpdatesWe know that you have too much on your plate, and we want you to avoid worrying about how to start receiving results from TopLeft.
We’re excited to announce our integration with Nave!
UpdatesTopLeft has partnered with Nave to turn your TopLeft board data into immersive graphs. Using TopLeft to implement key Kanban techniques helps you to make the workflow more visible and your team more productive. However,...
Cherry-picking Tickets Hurts Your Clients
UpdatesAllowing your team to cherry-pick tickets or tasks on their list hurts your clients, and you may not even realize this is going on. We know this kind of issue by experience, and that’s one of the reasons why we’ve...
Why Technicians Use TopLeft
AutotaskConnectWiseKanbanNobody said engineering at an MSP was easy. As if the day-to-day responsibility of handling helpdesk tickets and projects was not enough, technicians and engineers who use ConnectWise or Autotask also have to struggle...
Are you feeling micromanaged? Here is why- and what to do about it
KanbanAre you an engineer or a technician working for an MSP? And are you feeling micromanaged? Technician micromanagement at MSPs doesn’t get enough coverage, even though it cripples teamwork and performance.
3 Tips for improving project visibility for MSPs
Project ManagementKanbanIf you feel that you are answering the same basic questions over and over, your team members aren’t engaging with projects. If there is confusion about deadlines, deliverables, and workflow, you, as a project manager,...
How to bring your project visibility to the next level?
Project ManagementKanbanAs a project manager, you know how important project visibility is. You are always working with many projects simultaneously and are full of information that probably no one else has.