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Project boards available in TopLeft Kanban
AutotaskConnectWiseKanbanUpdatesTopLeft is very pleased to announce Kanban boards for projects. Now you can visualize your projects (not just project tickets and tasks) as they progress through your team workflows!
How Much Neglect is OK? Tips for MSP Service Managers
Project and Service DeliveryKanbanManagement MethodsNeglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...
Neglected Tickets Impact Your MSP Customers and Team in These 5 Ways
Project and Service DeliveryKanbanManagement MethodsAll MSPs suffer from neglected work from time to time. At some MSPs it’s temporary and quickly brought under control. At some MSPs it’s endemic- there’s always numerous tickets that haven’t had any work done recently,...