Autotask users can now use Kanban for two common cases:
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Set a ticket or task primary assignment- great for service managers, project managers, or for technicians who fetch work from a team queue and need to assign themselves.
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Enter time on a ticket or task- very useful for engineers
Both functions are available under the ticket/task card ellipse menu:
If you don’t see the option, give the board a full page refresh. Please try it out and let us know what you think! E-mail
help@topleft.team
.
We’ll soon be starting work on secondary assignments and service calls for Autotask.