BLOGS
Our experts share their insights and experiences to keep you ahead in the MSP space
We’re excited to announce our integration with Nave!
UncategorizedTopLeft has partnered with Nave to turn your TopLeft board data into immersive graphs. Using TopLeft to implement key Kanban techniques helps you to make the workflow more visible and your team more productive. However,...
Cherry-picking Tickets Hurts Your Clients
UncategorizedAllowing your team to cherry-pick tickets or tasks on their list hurts your clients, and you may not even realize this is going on. We know this kind of issue by experience, and that’s one of the reasons why we’ve...
3 Tips for improving project visibility
UncategorizedProject ManagementKanbanIf you feel that you are answering the same basic questions over and over, your team members aren’t engaging with projects. If there is confusion about deadlines, deliverables, and workflow, you, as a project manager,...
New Subscription Plan, Pricing, and Licensing
UncategorizedTopLeft is excited to announce a new subscription plan for those who need the visibility offered by Kanban boards but don’t need to accelerate technician’s day-to-day work. It’s offered at half the price of the full...
New Features- Edit Tickets and Automatically Rank Cards
UncategorizedWe want you to be able to work faster and more confidently in your MSP, so we’re adding a couple of exciting capabilities to TopLeft.
Need to see your Autotask PSA data in Trello? Try this Kanban board instead
UncategorizedMany people use Trello to manage their work. It excels in areas as varied as managing tasks in small-to-medium size projects to personal to-do lists.
How good is your multitasking? Try this simple game to find out
UncategorizedIn the modern world, multitasking is common and everyone thinks they’re good at it. You’re able to frequently switch between a variety of tasks without getting distracted or slowing down, right?
Are you making use of both key types of Kanban boards?
UncategorizedThe simplest possible Kanban board has columns for Todo, Doing, and Done. This basic layout is used as an example wherever Kanban techniques are taught. It’s an example of a general board, one that tracks any type of...
How Much Neglect is OK? Tips for MSP Service Managers
UncategorizedProject and Service DeliveryKanbanManagement MethodsNeglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...
Neglected Tickets Impact Your MSP Customers and Team in These 5 Ways
UncategorizedProject and Service DeliveryKanbanManagement MethodsAll MSPs suffer from neglected work from time to time. At some MSPs it’s temporary and quickly brought under control. At some MSPs it’s endemic- there’s always numerous tickets that haven’t had any work done recently,...