BLOGS
Our experts share their insights and experiences to keep you ahead in the MSP space
Why Technicians Use TopLeft
AutotaskConnectWiseKanbanNobody said engineering at an MSP was easy. As if the day-to-day responsibility of handling helpdesk tickets and projects was not enough, technicians and engineers who use ConnectWise or Autotask also have to struggle...
Project boards available in TopLeft Kanban
AutotaskConnectWiseKanbanUpdatesTopLeft is very pleased to announce Kanban boards for projects. Now you can visualize your projects (not just project tickets and tasks) as they progress through your team workflows!
Introducing Calendar Dispatch and Schedule Indicators
ConnectWiseKanbanUpdatesWe’ve introduced a few powerful new features in TopLeft boards that help you and your team keep track of work in calendars. These are very useful if you manage work by assigning to calendars.
ConnectWise Activities available in CW Kanban
ConnectWiseUpdatesIt’s finally here! You can now create Kanban boards that show ConnectWise Activities.
Time Entry Enhancements
ConnectWiseKanbanUpdatesIn May we introduced the capability to enter time in CW Kanban– it was one of our top-requested features. We got lots of great feedback- many ?’s and plenty of requests for enhancements. We wanted to let you know that...
CW Kanban Update Webinar- August 6, 2019- Registration & Recording
ConnectWiseProject and Service DeliveryTutorialKanbanUpdatesMissed the webinar? No problem- we recorded it for you.
Credit card payments available
ConnectWiseKanbanUpdatesCW Kanban now offers credit card payments directly, without using Paypal.
Mobile Improvements
ConnectWiseKanbanUpdatesMany people have asked us about mobile access for CW Kanban, to help technicians and anyone else who frequently works away from their desktop computers. Until now, CW Kanban has been difficult (actually broken) to use...
Two factor authentication is now available
ConnectWiseKanbanUpdatesTwo factor authentication is now available in CW Kanban! 2FA is one of the most effective ways to prevent unauthorized access to data, because a hacker needs to steal more than just a password to access your account. We...