BLOGS
Our experts share their insights and experiences to keep you ahead in the MSP space
Need to see your Autotask PSA data in Trello? Try this Kanban board instead
UncategorizedMany people use Trello to manage their work. It excels in areas as varied as managing tasks in small-to-medium size projects to personal to-do lists.
How good is your multitasking? Try this simple game to find out
UncategorizedIn the modern world, multitasking is common and everyone thinks they’re good at it. You’re able to frequently switch between a variety of tasks without getting distracted or slowing down, right?
Are you making use of both key types of Kanban boards?
UncategorizedThe simplest possible Kanban board has columns for Todo, Doing, and Done. This basic layout is used as an example wherever Kanban techniques are taught. It’s an example of a general board, one that tracks any type of...
Knock Out Waste in Your MSP- the 7 Kanban Wastes
Project and Service DeliveryKanbanGet ready to knock out waste in your MSP! For a long time manufacturers using Kanban have used the 7 Kanban Wastes to identify and eliminate waste in their processes. Did you know MSPs can use the same framework to...
Project Management with Kanban- for MSPs
Project and Service DeliveryManagement MethodsEver been frustrated with project management in ConnectWise or Autotask? Yeah- we were too.
MS Planner doesn’t work with ConnectWise, but this Kanban board does
Project ManagementKanbanMore and more project-focused MSPs are using Microsoft Planner. Planner is a visual tool for arranging work items in columns, showing how work is progressing through a pipeline of work in the team. It’s a form of Kanban...
Project boards available in TopLeft Kanban
AutotaskConnectWiseKanbanUpdatesTopLeft is very pleased to announce Kanban boards for projects. Now you can visualize your projects (not just project tickets and tasks) as they progress through your team workflows!
How Much Neglect is OK? Tips for MSP Service Managers
UncategorizedProject and Service DeliveryKanbanManagement MethodsNeglected tickets can be a major problem for MSPs. Tickets that sit without any work being done are frustrating for both your customers and your team. We’ve already mentioned some causes of neglected work and how it...