BLOGS
Our experts share their insights and experiences to keep you ahead in the MSP space
The Kanban Method: The Ultimate Beginner’s Guide
KanbanDelivering work in a quick and efficient way could be a challenge. The Kanban Method suggests an approach of managing the flow of work with an emphasis on continuous improvement without overburdening the development...
We’re excited to announce our integration with Nave!
UncategorizedTopLeft has partnered with Nave to turn your TopLeft board data into immersive graphs. Using TopLeft to implement key Kanban techniques helps you to make the workflow more visible and your team more productive. However,...
Webinar January 30- 2 types of boards, recent updates, Q&A time
Project and Service DeliveryKanbanManagement MethodsUpdatesWe’re introducing a recurring webinar for everyone who wants to know more about Kanban- both Kanban methods as they apply to MSPs, and Kanban the board application from TopLeft.
Cherry-picking Tickets Hurts Your Clients
UncategorizedAllowing your team to cherry-pick tickets or tasks on their list hurts your clients, and you may not even realize this is going on. We know this kind of issue by experience, and that’s one of the reasons why we’ve...
Why Technicians Use TopLeft
AutotaskConnectWiseKanbanNobody said engineering at an MSP was easy. As if the day-to-day responsibility of handling helpdesk tickets and projects was not enough, technicians and engineers who use ConnectWise or Autotask also have to struggle...
Are you feeling micromanaged? Here is why- and what to do about it
KanbanAre you an engineer or a technician working for an MSP? And are you feeling micromanaged? Technician micromanagement at MSPs doesn’t get enough coverage, even though it cripples teamwork and performance.
3 Tips for improving project visibility
UncategorizedProject ManagementKanbanIf you feel that you are answering the same basic questions over and over, your team members aren’t engaging with projects. If there is confusion about deadlines, deliverables, and workflow, you, as a project manager,...
Why MSPs should Use a Kanban Board for Project Management
Project ManagementKanbanAs a project manager, you know how important project visibility is. You are always working with many projects simultaneously and are full of information that probably no one else has.
New Subscription Plan, Pricing, and Licensing
UncategorizedTopLeft is excited to announce a new subscription plan for those who need the visibility offered by Kanban boards but don’t need to accelerate technician’s day-to-day work. It’s offered at half the price of the full...
New Features- Edit Tickets and Automatically Rank Cards
UncategorizedWe want you to be able to work faster and more confidently in your MSP, so we’re adding a couple of exciting capabilities to TopLeft.