BLOGS
Our experts share their insights and experiences to keep you ahead in the MSP space
Comparison of ConnectWise Manage Agile Board to CW Kanban
ConnectWiseKanbanHow CW Agile Board is currently better than CW Kanban Quick Create for ticket Block/Unblock tickets (without requiring a specific status) Can work on tickets in simple mode – hide finance, resources etc with a link to...
11
Jun
What it means to be DOING Kanban
KanbanManagement MethodsSo I’ve been thinking about this question for a while… what does it mean to be doing Kanban? Obviously I’ve been committed to Kanban for a while as we’ve built a solution around it, but even though we have all kinds of...
11
Jun
How your MSP techs can always work on the #1 priority, without wasting time scheduling
ConnectWiseProject and Service DeliveryKanbanUpdatesEvery day in an MSP, decisions are made about what tickets the technicians should work on. Usually, this results in a dilemma: Do technicians select tickets all by themselves? This is fast and easy but has some big...
3
Jun